Seamless booking
Choose your car, pick your essentials and upload your licence. No waiting around at a car rental desk, do it all from your phone or laptop.
Get the model you want
Whatever model you choose, we’ll deliver it. You’ll also get journey essentials and enhanced cleaning included, with no added cost.
We deliver and collect
Free delivery and collection in London (Zones 1-5), select airports and Greater Birmingham locations. Fees apply elsewhere.
What's included in your rental
Unlimited mileage
Insurance, road tax, servicing,
and maintenance included.
Delivery & Collection 1
Free home delivery and
collection of your car.
Additional drivers
Add one named driver at
no extra cost to you.
Fully comp insurance 2
Add one named driver at
no extra cost to you.
EU travel insurance
Drive in the EU – just give us
14 days’ notice before you go.
Child car seats
Enjoy a generous 1,500-mile
monthly allowance.
Fair wear
Wear & tear covered per BVLRA
Fair Wear & Tear Standard.
24/7 support
Roadside assistance and
expert support anytime.
- FREE Delivery & Collection is available in London (Zones 1-5), as well as select airports and Greater Birmingham locations. Fees apply to other locations.
- Our fully comprehensive insurance is provided by Car Care Plan.
- Our classic models may not include these features. Please refer to the individual car pages for detailed specifications.
Don't just take our word for it, hear from our members
— Hayley
— Tom
— SJ
— Oscar
— Craig
— Mark
Got any questions? We've got answers
Pivotal is the monthly vehicle subscription service by Range Rover, Defender and Discovery. We offer a flexible alternative to traditional vehicle ownership, seamlessly integrating essential elements of motoring into one convenient monthly subscription fee. This includes insurance, road tax, and servicing.
Simply submit an enquiry via our website or complete our eligibility check, and our team will be in touch to explain how Pivotal works, answer your questions, and help determine if it fits your needs. We’ll also guide you through the onboarding and eligibility process and our current vehicle lead times and availability.
To be eligible for a vehicle, whether under our insurance or for self-insurance, you and any named driver must consistently meet the following minimum criteria:
- be over 28 years of age
- have proof of no insurance claims for a minimum of two (2) years (to be insured under our insurance)
- have no previous motor insurance cancelled or declined
- have held a full UK, EU or international driving licence for at least two (2) years
- have no more than 6 points arising out of minor convictions on your driving licence
- have no major convictions endorsed on your driving licence
- have no unspent motoring or criminal convictions
- have no associated County Court judgments; and
meet our affordability criteria/checks.
Please note that additional criteria may be imposed by us or our insurers from time to time (as notified by email), and so meeting the above criteria does not guarantee acceptance of your application, and eligibility for continued vehicle hire may also be affected.
After completing the minimum three-month term, you can pause your subscription at any time with at least 14 days’ notice. To initiate this process, please submit your request to our team at [email protected] or call us on +44 (0) 203 950 4833. Our team will be able to discuss your requirements and advise you of the pause and vehicle collection process.
With Pivotal, you have the flexibility to change your vehicle more frequently than with traditional ownership, so you can adapt as your needs change. You’re eligible for a vehicle change after 6 months, subject to availability.
Vehicles in the Pivotal fleet vary, ranging from brand new with delivery mileage to refreshed vehicles up to 18 months old.
Based on your vehicle preferences and availability in the fleet, the Pivotal team will guide you through your options.
As all of our vehicles are covered by Range Rover, Defender or Discovery’s standard vehicle warranty throughout your subscription.
Subject to the vehicle model and fleet availability, we offer Petrol Plug-In-Hybrid (PHEV), Diesel and Petrol vehicles.
After arranging your vehicle delivery with Pivotal, your vehicle will be delivered on the agreed date. The evening before delivery, you will receive notification of the driver’s expected arrival time.
Upon arrival, our driver will conduct a thorough delivery inspection and show you around the vehicle as part of the handover process. They will also be available to answer any questions you may have about the vehicle
If your vehicle is scheduled for collection as part of your subscription renewal or a pause, the Pivotal team will provide detailed instructions regarding the collection process.
When the driver arrives to collect your vehicle, they will conduct an initial inspection to record the condition of the vehicle. The vehicle will be returned to our Vehicle Preparation Centre, where it will be further inspected according to the BVRLA Fair Wear & Tear Guidelines.